Unfinished Business

What the Dying Still
Need to Say

Elisabeth Kübler-Ross taught that no one dies in peace with unfinished business. This course shows you how to recognize it, name it, and help resolve it before it's too late.

“People carry things unsaid. Hurts left unhealed. Words never spoken. Elisabeth believed this weight doesn’t leave us at the end—it follows us. This course teaches what she knew: how to recognize these burdens, and how to help set them down while there’s still time.”

Elisabeth Kübler-Ross
Course learning visual

Help patients finish what matters while staying grounded in your own grief

Every clinician, chaplain, doula, and family caregiver has stood at a bedside knowing something was left unsaid. Dr. Katie Eastman brings Kübler-Ross's concept of unfinished business out of the lecture hall and into daily practice, with the tools to help patients and families finish what matters most.

You'll also confront the hardest part of this work: yourself. Countertransference—the way your own losses shape how you show up for others—is where good care quietly breaks down. This course names it and teaches you to work with it.

Enroll Today!

Some pain does not show up as physical pain.

At the end of life, unfinished business can surface as fear, agitation, silence, anger, withdrawal, or a sudden need to speak the truth.

For caregivers, these moments can feel delicate and difficult to name.

You may sense there is something unresolved, but not know how to help without pushing, fixing, or saying the wrong thing.

Quiet bedside conversation in hospice care

In this course, you will learn how to:

Recognize what is unresolved

Recognize signs of unfinished business in end-of-life care and understand why unresolved emotions can intensify near death.

Support meaningful conversations

Name what may be happening without judgment or pressure, and support conversations between patients, families, and caregivers.

Stay grounded in the room

Notice countertransference, grief, and your own emotional responses while creating space for truth, repair, forgiveness, and peace.

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This course is for people who sit close to death.

If your work brings you into the final chapter of someone’s life, this course will help you meet that moment with more clarity and care.

Nurses

Social workers

Hospice & palliative staff

Death doulas

Chaplains

Therapists

End-of-life caregivers

Unfinished business does not always ask for a solution.

Sometimes it asks for a witness.

Sometimes it asks for a conversation that has been avoided for years.

Sometimes it asks the caregiver to recognize what belongs to the dying person, what belongs to the family, and what belongs to themselves.

When you can tell the difference, you can serve with steadiness instead of fear.

Designed for working professionals and caregivers.

  • Self-paced video lessons
  • Lifetime access
  • Learn on your own schedule
  • Return to the material whenever you need it
  • Designed for hospice, palliative, therapeutic, spiritual, and end-of-life settings
Course access visual

Unfinished Business

One-time payment of $79. Includes self-paced video lessons and lifetime access.
There are no recurring payments.

Unfinished Business

$79

Lifetime access

  • Recognize countertransference before it shapes your care
  • Understand what "unfinished business" means at the end of life
  • Draw practical lessons from loss, your own and others'
  • Apply the Four Quadrants to whole-person support
  • Work through the regrets behind "If only I had…"
  • Practice with real-world case scenarios
Enroll Now — $79

Help the dying say what still needs to be said.

Learn how to recognize unfinished business, respond with compassion, and create space for peace before it is too late.

Enroll Now — $79